Terms of Service

1. Acceptance of Terms

By accessing or using the FATPIPE, INC. website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

These terms constitute a legally binding agreement between you and FATPIPE, INC. regarding your use of our website, services, and products.

2. Description of Service

FATPIPE, INC. provides enterprise networking and security solutions, including but not limited to:

• SD-WAN: Software-defined wide area network solutions for optimized connectivity
• SASE: Secure Access Service Edge solutions combining networking and security
• Network Security: Comprehensive security solutions for enterprise networks
• Traffic Management: Intelligent traffic routing and optimization
• WAN Failover: Automatic failover solutions for network redundancy
• Network Monitoring: Real-time monitoring and analytics for network performance

Our services are designed for enterprise customers and require appropriate infrastructure and configuration.

3. Eligibility

To use our services, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into a binding agreement
• Provide accurate and complete registration information
• Not be prohibited from using the services under applicable law
• Be authorized to act on behalf of your organization, if applicable

4. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and truthful information when required
• Maintain the confidentiality of your account credentials
• Use the services only for lawful purposes
• Not interfere with or disrupt the integrity of our services
• Respect the intellectual property rights of FATPIPE, INC. and others
• Comply with all applicable laws and regulations
• Not use automated systems, bots, or scripts to access our services without authorization
• Not introduce viruses, malware, or other harmful code to our systems

5. Prohibited Uses

You may not use our website or services:

• For any illegal purpose or in violation of any law
• To impersonate any person or entity
• To provide false or misleading information
• To reverse engineer, decompile, or disassemble our software or services
• To send spam, unsolicited communications, or advertisements
• To interfere with or circumvent security measures
• To collect or harvest data from other users without consent
• To bypass any access controls or authentication measures

6. Intellectual Property

All content, features, and functionality of our website and services, including but not limited to text, graphics, logos, software, and documentation, are the exclusive property of FATPIPE, INC. and are protected by intellectual property laws.

You may not:

• Copy, modify, or distribute our content without written permission
• Use our trademarks or branding without authorization
• Create derivative works based on our proprietary materials

By submitting content to our website, you grant FATPIPE, INC. a non-exclusive, royalty-free license to use, display, and distribute such content in connection with our services.

7. Disclaimer of Warranties

OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

FATPIPE, INC. DOES NOT GUARANTEE:

• Uninterrupted access to our website or services
• Specific network uptime, performance, or speed results
• That our services will meet all your requirements
• Specific security outcomes or protection against all threats

Network performance results, uptime, and security outcomes may vary based on organizational infrastructure, deployment configurations, and environmental factors. We do not guarantee specific performance results or security outcomes.

WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FATPIPE, INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or business opportunities
• Loss of data or corruption of data
• Business interruption
• Cost of substitute services or products

OUR TOTAL LIABILITY FOR ANY DIRECT DAMAGES SHALL NOT EXCEED $100 OR THE AMOUNT YOU PAID US IN THE PREVIOUS 12 MONTHS, WHICHEVER IS GREATER.

9. Third-Party Services & Links

Our website may contain links to third-party services and content, including:

• FormSubmit: Used for processing contact forms
• Google Maps: Used for displaying location information

We are not responsible for the content, privacy practices, or terms of third-party services. Your use of third-party services is governed by their respective terms and policies.

10. Termination

We reserve the right to terminate or suspend your access to our services at any time, without notice, for any reason, including but not limited to:

• Violation of these Terms of Service
• Fraudulent or illegal activity
• Non-payment of fees (for paid services)

Upon termination, the following provisions shall survive: Sections 6, 7, 8, 11, and 13.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Utah, without regard to conflict of law principles.

Any disputes arising from these terms shall be resolved in the state or federal courts located in Salt Lake County, Utah, and you consent to personal jurisdiction in those courts.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of material changes by posting the updated terms on our website with a new "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the revised terms.

13. Contact Information